free shipping on all orders over $260   -   we offer exchange & returns worldwide*   

free shipping on all orders over $260   -   we offer exchange & returns worldwide*   

Privacy Policy

SECURITY AND PRIVACY

Privacy matters to us. Lou Lou St Cruz luxury swimwear and our team (collectively, "Lou Lou St Cruz", "we", "our' or "us") recognise the importance of our customers' privacy, and the steps to take in order to protect your privacy. This privacy statement discloses the privacy practices for LouLouStCruz.com. The statement does not include the privacy practices for partnered sites. We encourage our users who visit external sites from links within LouLouStCruz.com to read the privacy statements of those sites, as their privacy practices may differ from ours. This privacy statement applies only to the site, and does not necessarily apply to our off-line collection of information. If you ave questions or concerns regarding this statement, you should first contact us via email at- info@louloustcruz.com. Please submit a written request to the email address above.

In order to make you feel comfortable and secure in our online store, we have taken numerous precautions to guard your security while making purchases online. For each visitor to our web site, our web server automatically recognises the consumer's Internet Protocol (IP) address, domain name and email address (where possible).

WHAT INFORMATION IS BEING COLLECTED?

When you visit the LouLouStCruz.com store, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. We collect and retain two types of information from our site visitors: (i) personal information voluntarily provided by individual visitors when interacting on the site, making purchases of products or services from us, or on certain other occasions, such as via forms or in emails: and (ii) tracking data, which is automatically collected from every site visitor and recorded on our log files. For example, when you order a product, we may ask you to become a registered user of our site, during which you will be asked for your name, shipping and billing address, your date of birth, your email address, and your credit card number or other payment related information. In addition, we may keep a record of any correspondence, including any information contain therein. You may decline to provide any personal information, but this may prohibit registration on the site or limit participation in activities or services offered on the site. IN an effort to improve our site we may collect non-personal information about how users navigate through the site. Without limitation, we may collect information and tracking data regarding the number and frequency of visits to the site, viewed and/or purchased items, information on websites accessed prior to and following your visit to the site , the software used to access the site, your IP address and other device identifiers, Internet service provider-related information, and clickstream data. However, that information typically not not contain any personally identifiable information about you. The tracking date we record may include the location of your computer. We may combine all information obtained and may disclose this information within our corporate family of companies and share it as disclosed in this Privacy Policy. We may post customer testimonials on our web site, which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. When you order a gift certificate you are given the opportunity to include the name and a message for the party receiving the gift certificate. This information is only captured as part of this specific order process and not stored.

HOW IS YOUR INFORMATION BEING USED?

Contact information from the order form is used to send orders and the information about your company to you. If you register for email or if you provide your email address to us, we will send you emails. These emails will inform you of our launch of new products, of special sales, of promotional offers, of other events and issues we think are important, and of potential employment opportunities with Lou Lou St Cruz that you may find of interest. If you currently receive our emails and do not wish to continue receiving them, please use the Unsubscribe link at the footer of email, or feel free to email us at- info@louloustcruz.com. We use your shipping address to ship your products to you, and perhaps other mailings too. We use your billing address, if different than your shipping address, to verify your billing information. We never share our customer names or addresses, email addresses or other personally identifiable information. If you do not wish to receive catalogues or other mailings from us, please see the email us at- info@louloustcruz.com.

DISCLAIMER LIABILITY

LouLouStCruz.com has taken reasonable efforts to ensure that the information contained in this web site is accurate; however, all information is provided "as is" without any express or implied warranties. Except as otherwise expressly provided, this site, and all contents and all products and services are provided on an "as is" basis. Lou Lou St Cruz disclaims all warranties of any kind, either express or implied, including without limitation, the implied warranties of merchantibility, fitness for a particular purpose or non-infringement. In no event shall Lou Lou St Cruz be liable for any special, indirect, punitive or consequential damages resulting from any use or performance of or content errors or omissions in the information, even if notified in advance of the potential for such damages. All users of the information agree that access to any of the information is subject to the terms and conditions set forth on this "Terms of Use" page, as well as all applicable laws, and such access and use is at the users' own risk. These terms and conditions are subject to change from time to time without notice by updating or revisiting this "Terms of Use" page.

Sizing Chart
 SIZE MEASUREMENTS
 AUS/NZ USA EU UK Bust Waist Hip
6 4 36 8 74 - 80 cm 58 - 64 cm 84 - 90 cm
8 6 38 10 80 - 86 cm 64 - 70 cm 90 - 96 cm
10 8 40 12 86 - 92 cm 70 - 76 cm 96 - 102 cm
12 10 42 14 92 - 98 cm 76 - 82 cm 102 - 108 cm
14 12 44 16 98 - 104 cm  82 - 88 cm 108 - 114 cm
16 14 46 18 104 - 110 cm 88 - 94 cm 114 - 120 cm